Navigating healthcare benefits is needlessly complicated for many employees.

Our 2024 Insights Employee Health and Productivity Report revealed that most employees use two to five websites or apps to access their benefits and shockingly, only 24% of employers offer services to simplify this process.

This complexity directly impacts productivity. Employees who struggle to understand their benefits miss more workdays, have trouble focusing and become less committed to their jobs.
To make matters worse, only 17% of employees feel their health plan communicates well enough to help them understand their benefits, exacerbating the issue.
Your benefits should help, not confuse. Here’s how employers can simplify benefits navigation and enhance productivity:
• Understand Employee Needs: Research and identify the specific needs of your workforce to create personalized benefits packages.
• Connect the Disconnected: Integrate benefit platforms and resources into a single, easy-to-navigate system to save time and reduce frustration.
• Design to Engage: Ensure that information about benefits is clear, accessible, and engaging to help employees understand and use their benefits effectively.
• Reject One-Size-Fits-All: Offer a range of benefit options that cater to diverse needs to improve employee satisfaction and utilization.
• Turn Insights into ROI: Regularly analyze benefits usage and feedback to adapt offerings and maximize value for both the company and its employees.